Privacy Policy

Rockers Global Exports (operating through Rockers Thailand Co., Ltd. and Rockers Autohaus) is a vehicle export company with offices in Bangkok, Thailand and Dubai, UAE. References to "we", "us", or "our" in this policy refer to Rockers Global Exports and its operating entities.

Our primary contact for privacy matters is: operations@rockersthailand.com

We collect the following categories of personal information:

• Contact information: Name, email address, phone number, and WhatsApp number when you submit enquiries, request quotes, or subscribe to our newsletter.
• Transaction data: Destination country, vehicle interests, and CIF quote details when you use our calculator.
• Technical data: IP address, browser type, pages visited, and time spent on our site (collected via analytics tools).
• Communication records: Records of messages exchanged via WhatsApp, email, or our contact form.

We use the information we collect to:

• Respond to vehicle export enquiries and provide CIF quotations
• Process and manage vehicle purchase and shipping arrangements
• Send newsletters, new arrival alerts, and promotional messages to subscribers (with your consent)
• Improve our website, services, and customer communications
• Comply with applicable laws and regulations in Thailand and the UAE

We process your personal data on the following legal bases:

• Contractual necessity: When processing is required to provide the vehicle export services you requested.
• Legitimate interests: For business communications, fraud prevention, and service improvement.
• Consent: For marketing communications and newsletters. You may withdraw consent at any time.

We do not sell your personal information. We may share your data with:

• Freight and logistics partners: Shipping companies, port agents, and customs brokers who need your details to process shipments.
• Service providers: Cloud hosting, email, and analytics providers who process data on our behalf under strict confidentiality agreements.
• Legal authorities: Where required by applicable law or court order.

We retain personal data for as long as necessary to fulfil the purposes for which it was collected:

• Enquiry and lead records: 3 years from last contact
• Transaction records: 7 years (for tax and legal compliance)
• Newsletter subscriber data: Until you unsubscribe
• Website analytics: 26 months (rolling)

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete the personal data we hold about you
• Object to or restrict certain processing activities
• Withdraw consent for marketing at any time by clicking "Unsubscribe" in any email or contacting us
• Lodge a complaint with a data protection supervisory authority

To exercise these rights, contact us at operations@rockersthailand.com.

Our website uses cookies and similar tracking technologies for analytics and performance optimisation. You may control cookie settings through your browser preferences. We use Vercel Analytics, which collects anonymised usage data to help us improve site performance.

As a company operating across Thailand, the UAE, and serving customers worldwide, your data may be transferred to and processed in countries outside your own. We ensure appropriate safeguards are in place for all international transfers in accordance with applicable data protection laws.

We implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our systems use encrypted connections (HTTPS) and access controls. However, no internet transmission is entirely secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our website following any changes constitutes your acceptance of the updated policy.

For privacy-related enquiries or to exercise your rights: